Shipping policy

I am committed to processing orders quickly so you can receive your purchase as soon as possible.

Processing Standard: All orders are processed and shipped within 48 hours (2 business days) of the purchase order date.
Order Cut-Off: Orders placed after 5:00 PM EST may be considered as placed on the next business day.
Non-Business Days: Please note that I do not process orders on weekends or public holidays. Orders placed on a Friday will be shipped by the following Tuesday at the latest.

Carrier: All packages are shipped exclusively via the United States Postal Service (USPS).
Shipping Services: The specific USPS service used (e.g., USPS Ground Advantage, Priority Mail) will be selected based on the size, weight, and destination of your order. This may be affected by the type of shipping you select at checkout.
Shipping Costs: Shipping costs are calculated at checkout based on the package weight, dimensions, and the delivery destination.

I ensure you can follow your package by providing the appropriate tracking number to your purchase order(s).

Tracking Numbers: Once your order has been shipped, you will receive an automated email notification containing your USPS Tracking Number.
Tracking Status: Please allow up to 24 hours for the tracking information to become fully updated in the USPS system.
Checking Status: You can check the current status of your shipment directly on the USPS Tracking Website.

Responsibility Transfer: Once the package is marked as Delivered by the USPS tracking system, Calli's Cove is no longer responsible for lost or stolen packages.
Recommended Action: If your tracking number shows the package was delivered but you have not received it, please contact your local USPS Post Office immediately to file a claim using your provided tracking number.

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